Case Study: Working with Diverse Populations – AAON

DEI Best Practices for Working with Diverse Populations

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Overview

AAON’s success is in part due to its innovative and customized HVAC systems. However, its success can also be attributed to its ability to customize and implement diversity, equity, and inclusion (DEI) practices. Through both internal programming and external community partnerships, AAON’s DEI work supports employees to develop their skills and advance within the company.

AAON began this work first internally by ensuring that its Human Resources team reflected the diversity of the employee population it served. This helped promote and recruit a diverse range of individuals for employment. Furthermore, the diversity of the HR, Quality and Training team has expanded access to training and development opportunities for employees.

Best Practices

  1. Rally around one key aim and let that drive a company’s actions.
  2. Start small and start internally. Beginning on too large of a scale and expanding too quickly can result in superficial changes that fail to have a deep impact.
  3. Utilize the assets of the community by collaborating with community partners.

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