Cindy Miller
Staff Systems Engineer, Human Factors
Harley-Davidson Motor Company

“Manufacturing provides products that make users’ lives easier and more enjoyable. It is exciting to go from an idea to a finished product with all the challenges and creative problem solving involved and then observe users interact with the product.”

As the Human Factors technical expert within Harley-Davidson’s Product Development organization, Cindy provides design guidance and conducts testing to deliver ergonomic, usability and user experience performance throughout the company’s motorcycle portfolio. With more than 20 years of industry experience, she is a high performing leader whose passion for engineering has inspired countless others. Recently, she conducted extensive testing of a new Harley-Davidson app that brings connectivity to riders by integrating ride planning, events, dealer information and interactive group riding challenges to deliver a premium customer experience. During development, she led the company in applying the National Highway Traffic Safety Administration driver distraction guidelines to ensure rider safety when using the navigation feature. 

Cindy is passionate about engaging the next generation of talent at Harley-Davidson. In addition to recruiting at the National Society of Black Engineers’ annual convention, she conducted a Human Factors Workshop to teach new engineers about the field through a hands-on activity. She has lectured engineering students from multiple universities on career possibilities and attends the Society of Women’s Engineering Career Fair annually. By mentoring and recruiting young female engineers and students, Cindy ensures that women in her industry have opportunities to develop into valued leaders within the company. 

Her work has touched the community in many ways. She was part of a team of volunteers who developed a Girl Scout STEM program at Harley-Davidson; where Girl Scouts learn about design and manufacturing.  Through this program, the girls design motorcycle parts, assemble a Lego motorcycle using a Kanban system and test their Lego motorcycles. She is also on the board of the Ridin’ to a Cure non-profit organization, where she works to fundraise and award grants for breast cancer research in Wisconsin. 

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