Linda Gallagher
Quality Compliance Leader
John Middleton Company – An Altria Company

“The opportunities available are numerous, but by far the best part of working in manufacturing is the people. With their motivation, teamwork, dedication and hard work we produce a quality product that our consumers enjoy.”

Linda has been instrumental in building infrastructure and a sustainable Quality culture to support FDA regulations. She provided more than 300 training hours on over 67 new and revised Quality Management System (QMS) documents to support the establishment of a master cleaning schedule for the John Middleton Co. (JMC) facility in King of Prussia. Her strategic thinking abilities were also critical to improving JMC’s Manufacturing Systems Framework (MSF) process at King of Prussia to increase productivity for machines. Linda has led countless investigations and dispositions of Product Quality Incidents (PQIs), equipment testing holds, product development runs and other efforts to support and optimize production at JMC.

Linda does not accept the status quo and continually strives for improvement within the organization. She enthusiastically presents on Quality topics during service awards and in-depth communications focused on Culture of Quality and FDA Awareness. Linda is an active committee member of the Women in Manufacturing (WiM) team and was the driving force behind the first JMC Quality Fair where more than 209 JMC employees participated in activities from 12 different quality presenters. She has led numerous efforts to improve communication among teams and the workforce, as well as provided several videos for the WiM Talks series highlighting JMC employees engaged in conversations about brand building, continuous education, hourly to salary transitions and more.

As a member of the Employee Council Team, Linda represented JMC in Operation Backpack’s collection of more than 3,000 backpacks of food for hungry children across the local community. Linda is actively engaged with the Altria Companies Employee Community Fund (ACECF), which directly supports local non-profit organizations through the power of employees combining their contributions for a greater impact than they could achieve individually. She was vital in the decision to distribute $235K is an ACECF grants to the local community through her role as a grant decision maker, and continues to ensure that others recognize the fund as a key contributor in local giving.

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